Complementary Health Services Office Guidelines

1. If when you walk in the doctor has needles in her head, don’t panic!

2. Please arrive on time or a few minutes early, dress in comfortable clothing
and bring water to drink afterwards.

3. If you need to cancel an appointment please give as much notice as possible
so someone else may use your time.

4. Feel free to bring a friend/family member if you need moral support or
someone to drive you home.

5. This office does not accept insurance but will provide you with a superbill
that you can submit for reimbursement.

6. We accept cash and check at both locations but credit cards in the
East Syracuse office only.

7. If you need a reminder of your appointment time/date just ask
and we will call or email 1 to 2 days ahead.

8. We aim to provide you with the best possible Acupuncture experience.
That’s why the doctor stays with you during the treatment,
often doing Reiki through the needles.

9. Because of our expertise time and labor intensive nature of our services
our prices are higher than most Licensed Acupuncturists.

10. The initial consultation and treatment usually takes 90 to 120 minutes
and costs $175.

11. Followup appointments last 45 to 60 minutes and cost $100
excepting facial rejuvenation which is $150.

12. Student discounts are available, at $160 for the first visit and
$80 for subsequent treatments.

13. Patients of Hematology Oncology Associates are eligible for the same discount.

14. Vouchers from HOA’s Healing Connection Program are accepted as well.

15. We are open to bartering for services that are mutually beneficial.

16. We welcome feedback from our patients on how we can improve our services.

17. Please keep notes of how you respond to your treatment so the next one
can be adjusted accordingly.

18. Try to plan for some down time after a treatment so that your body
can fully experience the effects.

19. Please let the doctor know if anything during a session is making you
uncomfortable.

20. You will get the most from your Acupuncture session if you relax by using
meditation, creative visualization or bringing your own music.